Saeed Ajmal Store Return and Exchange Policy – SaeedAjmal

 

  • Anything you buy from Saeedajmalstores.com can be replaced or exchanged within 7 days subject to terms and conditions, if:
  • The size or any other detail does not match the given descriptions.
  • The Garment(s) are unused.
  • All Labels and Tags are intact.
  • Accessories cannot be exchanged.
  • Claims are to be settled within one week time period.
  • Products will be sent to Head Office for approval and decision.
  • Any decree regarding complaints given by the Customer Care Department is final and is not subject to any further modifications.
  • In all cases, the customer will bear the cost of sending item(s) back to us.
  • For exchange of a product, the Customer will call our Helpline. In response, the customer will be guided through the process and further actions.
  • It is essential that care instructions mentioned on the products and brochures/flyers are followed exactly. If the product hasn’t been used according to the given directions then SAEED AJMAL is not liable for the adjustment of that complaint.
  • No exchange options are available for the product(s) sold at discounted prices, or on sales & promotions.
  • We also have a Refund policy on purchased items.
  • Refund will be issued after receiving back parcel. It may take 5 to 7 days to process your refund.
  • Use Pakistan Post Office Service to send us back any item for replacement.

 

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